Working Cafe

We're here to help.

Our staff is dedicated to helping our associates with any questions, concerns, or feedback.

We are available by phone Monday through Friday 8:00AM – 5:00PM PST, and 24/7 by email.

FOR HR INQUIRIES, SUCH AS:

  • I just got married and want to add my spouse under Paradigm’s health insurance. How do I do that?

  • How do I increase the amount of money I contribute to my 401K?

  • I can’t access the ADP WorkforceNow portal to enter my timesheet. What do I do?

  • I have to travel to care for a sick family member. How much time can I take off?

  • I just had a baby/adopted a child. How much time can I take off to bond with the baby/child?

  • I was selected for jury duty.  Who should I let know, and will I be paid for my time away from work?

  • My client manager asked me to work late to finish up a major project on deadline and it resulted in overtime. How do I enter my hours on the timesheet? 

 

CONTACT:

Sandra Hazeltine, Associate Relations Manager
shazeltine@paradigminfoservices.com
858.693.6115 x 103

 

FOR PERSONAL OR CLIENT-SPECIFIC INQUIRIES, SUCH AS:

  • I have a critical deliverable this week. May I work overtime to complete it?

  • What equipment/software will the client provide (especially now working remotely)?

  • What equipment/software must I provide?

  • I’m taking time off, who do I notify?

  • Does Paradigm or our client provide any training? 

  • The client has asked me to travel for a work-related conference.  How do I get reimbursed for expenses?

  • I am having a personnel issue with a co-worker. Can you help me?

  • I’d like a rate increase. Can you help me?

  • Will my contract be renewed?

  • Does Paradigm work with other clients?

  • I have a referral. Who should I notify?

 

CONTACT:

Claudia Griva, Client Services Manager
cgriva@paradigminfoservices.com
858.693.6115 x 104

FOR IT INQUIRIES, SUCH AS:

  • I'm having trouble logging in to ADP. Can you help me?

  • How do I complete my open enrollment form online?

  • Can you help me set up my Paradigm-issued email address on my phone?

CONTACT:
Rob Blanksvard, Operations Specialist

rblanksvard@paradigminfoservices.com

858.693.6115 x 117

Contact

10755-F Scripps Poway Parkway

Suite 424
San Diego, CA 92131-1027

Phone
858.693.6115

Email
info@paradigminfoservices.com

© Copyright 2014 - 2021
Paradigm Information Services, Inc.

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