We're here to help.
Our staff is dedicated to helping our associates with any questions, concerns, or feedback.
We are available by phone Monday through Friday 8:00AM – 5:00PM PST, and 24/7 by email.
FOR HR INQUIRIES, SUCH AS:
-
I just got married and want to add my spouse under Paradigm’s health insurance. How do I do that?
-
How do I increase the amount of money I contribute to my 401K?
-
I can’t access the ADP WorkforceNow portal to enter my timesheet. What do I do?
-
I have to travel to care for a sick family member. How much time can I take off?
-
I just had a baby/adopted a child. How much time can I take off to bond with the baby/child?
-
I was selected for jury duty. Who should I let know, and will I be paid for my time away from work?
-
My client manager asked me to work late to finish up a major project on deadline and it resulted in overtime. How do I enter my hours on the timesheet?
CONTACT:
Sandra Hazeltine, Associate Relations Manager
shazeltine@paradigminfoservices.com
858.693.6115 x 103
FOR PERSONAL OR CLIENT-SPECIFIC INQUIRIES, SUCH AS:
-
I have a critical deliverable this week. May I work overtime to complete it?
-
What equipment/software will the client provide (especially now working remotely)?
-
What equipment/software must I provide?
-
I’m taking time off, who do I notify?
-
Does Paradigm or our client provide any training?
-
The client has asked me to travel for a work-related conference. How do I get reimbursed for expenses?
-
I am having a personnel issue with a co-worker. Can you help me?
-
I’d like a rate increase. Can you help me?
-
Will my contract be renewed?
-
Does Paradigm work with other clients?
-
I have a referral. Who should I notify?
CONTACT:
Claudia Griva, Client Services Manager
cgriva@paradigminfoservices.com
858.693.6115 x 104
FOR IT INQUIRIES, SUCH AS:
-
I'm having trouble logging in to ADP. Can you help me?
-
How do I complete my open enrollment form online?
-
Can you help me set up my Paradigm-issued email address on my phone?
CONTACT:
Rob Blanksvard, Operations Specialist
rblanksvard@paradigminfoservices.com
858.693.6115 x 117