We're here to help.

FOR HR INQUIRIES, SUCH AS:

• I just got married and want to add my spouse under Paradigm’s health insurance. How do I do that?

• How do I increase the amount of money I contribute to my 401K?

• I can’t access the ADP WorkforceNow portal to enter my timesheet. What do I do?

• I have to travel to care for a sick family member. How much time can I take off?

• I just had a baby/adopted a child. How much time can I take off to bond with the baby/child?

• I was selected for jury duty.  Who should I let know, and will I be paid for my time away from work?

• My client manager asked me to work late to finish up a major project on deadline and it resulted in overtime. How do I enter my hours on the timesheet? 

 

CONTACT:

Sandra Hazeltine, President
shazeltine@paradigminfoservices.com
858.693.6115 x 103

 

FOR PERSONAL OR CLIENT-SPECIFIC INQUIRIES, SUCH AS:

• I have a critical deliverable this week. May I work overtime to complete it?

• What equipment/software will the client provide (especially now working remotely)?

• What equipment/software must I provide?

• I’m taking time off, who do I notify?

• Does Paradigm or our client provide any training? 

• The client has asked me to travel for a work-related conference.  How do I get reimbursed for expenses?

• I am having a personnel issue with a co-worker. Can you help me?

• I’d like a rate increase. Can you help me?

• Will my contract be renewed?

• Does Paradigm work with other clients?

• I have a referral. Who should I notify?

 

CONTACT:

Claudia Griva, VP, Account Services
cgriva@paradigminfoservices.com
858.693.6115 x 104

FOR IT INQUIRIES, SUCH AS:

• I'm having trouble logging in to ADP. Can you help me?

• How do I complete my open enrollment form online?

• Can you help me set up my Paradigm-issued email address on my phone?

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CONTACT:
Rob Blanksvard, Operations Specialist

rblanksvard@paradigminfoservices.com

858.693.6115 x 117

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EMPLOYEE ACTION HOTLINE – YOUR RESOURCE TO REPORT:

• Workplace violations

• Misconduct

• Safety concerns

• Harassment

• Discrimination

• And other issues

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CALL:

1-800-225-7757

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MACHINE READABLE FILES:

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.