Many projects begin with a “knowledge transfer,” where experts (engineers and developers, for example) describe and explain your product or service. The Paradigm team then evaluates and analyzes the information and determines the best way to convey it to your users (a marketing brochure for customers, online training for your staff, and so on). Then we develop and deliver a comprehensive suite of learning products to communicate your message.
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Since we customize our solution to your unique needs, we can supplement your existing project team or provide a complete, turnkey solution.
No matter the implementation methodology, our information designers use the latest tools and
techniques to develop and deliver the following documents and services:
Project analysis
Project analysis - analysis that considers your audience, what it already knows, what it needs to know, and the best method for conveying necessary information. The project analysis also sets forth preliminary schedules and milestones, and defines the roles and responsibilities of each team member.
Specifications
Specifications - documents that clearly define what the product is and, sometimes more importantly, is not. These documents can lay the foundation for the development of all learning products, giving all team members a consistent vision and understanding of your product.
End user documentation
End user documentation - clear, concise documents developed for print, online, or both, which ensure that your customers have the tools they need to use your product effectively.
End user training
End user training - instructor-led, web-based, or computer-based training, which guarantees that customers understand how your product operates and have the confidence to use the product to its full advantage.
Web design
Web design - concept, functional, and navigational design, optimized to establish an international presence.
Sales force training
Sales force training - customized training, which ensures that your sales team is familiar with product features and functions and can promote your value proposition with confidence.
Instructional videos
Instructional videos - visual demonstrations of the proper setup, use, and maintenance of the product.
Knowledge bases
Knowledge bases - collection of data, which helps ensure that customer feedback, support center contact information, and valuable lessons learned are captured and become part of your support data bank.
Marketing collateral
Marketing collateral - brochures, data sheets, videos, and other promotional materials, which help promote interest in and understanding of your product.
Case studies and white papers
Case studies and white papers - easy-to-read publications, which help lend credibility to your value proposition.
Newsletters for sales team and/or customers
Newsletters for sales team and/or customers - printed or electronic documents, which help promote collaboration and excitement (buzz) about your product, and share information informally.
E-mail us now for your free, no-obligation consultation!
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